Shipping policy

All orders ship from Toronto Canada within 1-2 business days. When you go to your checkout page you will see a list of shipping options and pricing.

Parcels ship with UPS or Canada Post. UPS does not ship to PO boxes or some remote destinations.

SHIPPING WITHIN CANADA excluding Nunavut, Yukon and North West Territories, is FREE on purchases over 115 CAD before tax. Fabric ends do not qualify for free shipping. 

SHIPPING TO USA  Our products are made in Canada and enter the USA tariff free with the exception of Polartec Fleece Hats which are tariffed at 50%. This 50% charge is mandated by the United States government under section 338 of the Tariff Act on fleece hats entering the U.S. from Canada. We collect and remit 100% of this tax directly to U.S. Customs and Border Protection (CBP) so your package clears the border seamlessly. The Orange Room pays brokerage fees.

Once you add a tariffed fleece hat to your cart the 50% tariff will be automatically added into price  At checkout you will be shown a breakdown of hat price and tariff fee on each item.

Fleece scarves, fleece headbands, blankets, sun hats, wool hats, and rain hats are not subject to tariffs.

INTERNATIONAL SHIPPING

We also ship to Latvia, New Zealand, Australia, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Spain, Italy, Iceland, Ireland, Isle of Man, Luxembourg, Norway, Spain, Hong Kong SAR, Japan, Singapore, Saudi Arabia, South Korea, Netherlands, Sweden, Switzerland, and the United Kingdom. The Orange Room is not responsible for any customs and duty charges.

 SHIPPING TO THE REST OF THE WORLD

If you would like something shipped to a country not listed above, send us an email and we'll see what we can do.